This privacy policy sets out how and when I collect, use, and share information when you browse my site, purchase an item from me, contact me, or otherwise use my services.

My  website may contain links to other websites of interest. However, this Privacy Policy does not apply to the practices of third parties that I do not own or control.

I may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October 2018.
 

What Personal Data I Collect

I may collect the following: name, contact information including email address, payment information, postal address for order shipments, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly. Lastly, I may collect demographic information such as geographic location, and other information relevant to analytics.

When visitors leave comments on the site I collect the data shown in the comments form, and also the visitor’s IP address and browser details to assist with spam detection.

If you leave a comment on my site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, it will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

All users can see, edit, or delete their personal information at any time.
 

Why I Need Your Information and How I Use It

I require this information to do the following:

  • provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
  • if necessary, comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
  • as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as internal record keeping and providing and improving my services. I may periodically send promotional emails about new products,  special offers or other information which I think you may find  interesting using the email address which you have provided.

 

Information Sharing and Disclosure

I will not sell, nor pass on, your data unless required by law.

​If required by law, I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

 

Visitor comments may be checked through an automated spam detection service.

 

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with any legal and regulatory obligations, to resolve disputes, and to enforce any agreements. I generally keep your data for the following time period: 5 years.

 

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data I hold about you, including any data you have provided to me. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.

 

If you believe that any information I hold about you is incorrect or incomplete, please email me as soon as possible at charlotteboyle@charlotteboyle.com. I will promptly correct any information found to be incorrect.